At Franky Cards, we aim to provide a smooth and transparent ordering experience for all our customers. Please review the following details regarding product availability and order processing:
Product Availability
All products listed on our website are subject to availability. While we strive to keep our inventory updated, certain items may sell out quickly. In the event an item you ordered becomes unavailable, we will notify you promptly via email or phone with options including a refund, exchange, or a backorder (if applicable).
Placing an Order
You can place an order directly through our website at any time. Once your order is submitted, you will receive a confirmation email summarizing your purchase details.
Order Processing Time
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Orders are typically processed within 1–3 business days.
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Orders placed on weekends or holidays will be processed on the next business day.
Order Confirmation
Once your order is successfully placed, you will receive an order confirmation via email. Please ensure your email address is entered correctly at checkout.
Order Changes or Cancellations
If you need to modify or cancel your order, please contact us within 1 hour of placing it. Once processing has begun, we may not be able to make changes.
Contact Us
If you have questions regarding your order or product availability, feel free to reach out:
Email: help.frankycards@gmail.com
Phone: +1 (720) 885-8377
Address: 1660 Ulster St, Denver, Colorado, 80220, United States